Privacy Policy

1. Introduction

Secure Move Academy ("SMA," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, protect, and share personal information obtained through our website, contact forms, advertising campaigns, LinkedIn Lead Gen Forms, WhatsApp inquiries, email communications, and other legitimate business interactions.

By using our website or submitting your information to us through any channel, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please do not submit your personal information to us.

This Privacy Policy applies to information collected through securemoveacademy.com and any related subdomains, forms, and communication channels operated by Secure Move Academy.

2. Information We May Collect

Depending on how you interact with us, we may collect the following categories of personal information:

• Full name
• Email address
• Phone number (including WhatsApp number)
• Country or region of residence
• Job title and professional information
• Company or organization name
• Course or certification interests (such as CPP®, PSP®, PCI®)
• Information you submit through our website contact forms
• Information you submit through LinkedIn Lead Gen Forms or other advertising platform lead forms
• Information you voluntarily provide through WhatsApp, email, or other communication channels
• Website usage information and browsing behaviour
• IP address and approximate geographic location
• Browser type, device type, and operating system information
• Information collected through cookies and similar technologies
• Any other information you voluntarily choose to provide to us

We only collect information that is reasonably necessary for the purposes described in this policy. You are under no obligation to provide personal information to us; however, certain services (such as responding to your inquiry) may not be possible without it.

3. How We Collect Information

We may collect personal information through the following methods:

• Website Forms: When you complete and submit a contact form, inquiry form, or course registration form on our website.
• LinkedIn Lead Gen Forms: When you submit your information through a LinkedIn Lead Gen Form associated with our advertising campaigns.
• Advertising Campaigns: When you engage with our advertisements on platforms such as LinkedIn, Facebook, or other advertising networks that provide lead generation capabilities.
• WhatsApp Communications: When you initiate a conversation with us through WhatsApp or respond to our communications on that platform.
• Email Inquiries: When you send us an email or respond to our email communications.
• Direct Communication: When you speak with our team members by phone, video call, or in person.
• Cookies and Analytics: Through cookies, web beacons, and similar technologies when you browse our website (see Section 9 below).
• Server Logs: Our web servers automatically record certain technical information when you visit our website, including your IP address, browser type, and pages accessed.

4. How We Use Your Information

We use the personal information we collect for the following legitimate business purposes:

• Responding to your inquiries, questions, and requests for information
• Providing information about our CPP®, PSP®, PCI®, and other training and certification programmes
• Processing and managing your course or service inquiries
• Contacting you regarding the specific inquiry or request you submitted
• Delivering the information, services, or support you have requested
• Improving our website, services, and user experience
• Managing our relationship with you as a prospective or current customer
• Sending relevant service-related communications and, where permitted, marketing communications about our programmes and services
• Measuring and analysing the performance of our advertising and marketing campaigns
• Understanding how visitors use our website so we can improve its content and functionality
• Preventing fraud, abuse, and security incidents
• Complying with applicable legal obligations and responding to lawful requests

In particular, if you submit your information through a LinkedIn Lead Gen Form, we may use that information to contact you regarding the certification or training inquiry you submitted, provide you with the information you requested, and discuss relevant programmes that may be of interest to you based on your expressed interest.

5. Information Submitted Through Advertising Lead Forms

Secure Move Academy may run advertising campaigns on platforms such as LinkedIn, Facebook, and other advertising networks. When you interact with our advertisements and choose to submit your information through a lead generation form (such as a LinkedIn Lead Gen Form), the advertising platform may share the information you provided with us.

The information we receive through advertising lead forms may include details such as your name, email address, phone number, job title, company name, location, and your answers to any questions included in the relevant form.

We use this information to:

• Respond to the inquiry you submitted through the form
• Provide the information you requested about our programmes
• Discuss relevant certification and training programmes that match your expressed interests
• Follow up with you regarding your expressed interest in our services
• Improve our lead management and marketing operations

The advertising platform's own privacy policy governs how the platform itself collects and processes your information. We encourage you to review the privacy policies of the platforms through which you engage with our advertisements.

6. WhatsApp and Other Communication Channels

You may choose to contact Secure Move Academy through WhatsApp or other third-party communication platforms. Any personal information you voluntarily share with us through these channels may be used to respond to your inquiry, provide the information or assistance you requested, and maintain a record of our communication with you.

WhatsApp is a third-party service operated by Meta Platforms, Inc. Your use of WhatsApp is governed by WhatsApp's own terms of service and privacy policy. Secure Move Academy does not control and is not responsible for WhatsApp's data handling practices.

We recommend that you review the privacy policies of any third-party communication platforms you use to contact us.

7. Cookies and Similar Technologies

Our website may use cookies, web beacons, and similar tracking technologies. Cookies are small text files placed on your device when you visit a website. They help websites function properly, remember your preferences, and provide website operators with information about how visitors use the site.

We may use cookies and similar technologies for the following purposes:

• Essential Cookies: Necessary for the website to function properly and securely.
• Performance and Analytics: To understand how visitors use our website, which pages are visited most frequently, and how we can improve the user experience.
• Functionality: To remember your preferences and provide enhanced features.
• Marketing and Advertising: To measure the effectiveness of our advertising campaigns and understand how users interact with our advertisements.

Most web browsers allow you to control cookies through browser settings. You can typically configure your browser to reject cookies, delete existing cookies, or alert you when cookies are being placed. Please note that disabling cookies may affect the functionality of our website.

8. How We Share Information

Secure Move Academy does not sell personal information as a general business practice. We do not trade, rent, or sell your personal information to third parties for their own marketing purposes.

We may share personal information in the following limited circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our website, managing communications, processing inquiries, hosting data, analysing website usage, delivering email communications, and supporting our business operations. These providers are contractually bound to protect your information and use it only for the purposes we specify.
• Advertising and Analytics Platforms: With advertising platforms (such as LinkedIn) and analytics providers to the extent necessary to manage our advertising campaigns, measure campaign performance, and understand website usage.
• Legal Compliance: When required by applicable law, regulation, legal process, or governmental request.
• Protection of Rights: When we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others, to investigate fraud, or to respond to a government request.
• Business Transfers: In connection with a merger, acquisition, reorganisation, or sale of all or a portion of our assets, provided that the receiving party agrees to handle your information in a manner consistent with this Privacy Policy.

9. Data Security

Secure Move Academy takes reasonable technical and organisational measures designed to protect personal information against unauthorised access, disclosure, alteration, misuse, or destruction. These measures include secure server configurations, encrypted data transmission (HTTPS), access controls, and regular security reviews.

However, no method of electronic storage or transmission over the internet is completely secure. While we strive to protect your personal information using commercially reasonable means, we cannot guarantee its absolute security. You share your information with us at your own risk.

10. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements, resolving disputes, and enforcing our agreements.

When personal information is no longer reasonably required for these purposes, we will take reasonable steps to securely delete or anonymise it, subject to any applicable legal obligations that may require us to retain certain information for a longer period.

11. Your Rights and Choices

Depending on your location and applicable law, you may have certain rights regarding your personal information. Where applicable under law, these rights may include:

• Access: The right to request access to the personal information we hold about you.
• Correction: The right to request that we correct inaccurate or incomplete personal information.
• Deletion: The right to request deletion of your personal information, subject to certain legal exceptions.
• Restriction: The right to request that we restrict the processing of your personal information in certain circumstances.
• Withdrawal of Consent: Where processing is based on your consent, the right to withdraw that consent at any time.
• Opt-Out of Marketing: The right to opt out of receiving marketing communications from us (see Section 12 below).
• Data Portability: Where applicable, the right to receive your personal information in a structured, commonly used format.

The availability and scope of these rights vary depending on the laws of your jurisdiction. We will respond to your request in accordance with applicable law. To exercise any of these rights, please contact us using the details provided in Section 17 (Contact Us) below. We may need to verify your identity before processing your request.

12. Marketing Communications

When you submit an inquiry, request information, or otherwise express interest in our services, you may receive follow-up communications from us related to your inquiry or request. Where required by applicable law, we will obtain your consent before sending you marketing communications.

You may opt out of receiving marketing communications from us at any time by:

• Clicking the "unsubscribe" or "opt-out" link included in our marketing emails
• Replying to our WhatsApp message with a request to stop receiving marketing communications
• Contacting us directly at info@securemoveacademy.com with your opt-out request

Please note that even if you opt out of marketing communications, we may still send you transactional or service-related messages (such as responses to your direct inquiries or important updates about services you have requested).

13. Third-Party Links and Services

Our website and communications may contain links to third-party websites, services, or platforms (such as LinkedIn, Facebook, WhatsApp, and payment processors). These third-party sites and services have their own privacy policies and terms of use, which we encourage you to review.

Secure Move Academy is not responsible for the privacy practices, content, or security of any third-party websites or services that we do not own or control. Your interactions with third-party services are governed by their respective policies, not by this Privacy Policy.

14. International Users

Secure Move Academy serves security professionals internationally. Depending on your location, your personal information may be transferred to, stored, or processed in a country other than your country of residence, including countries where data protection laws may differ from those in your jurisdiction.

By submitting your personal information to us, you acknowledge that your information may be transferred, stored, and processed in accordance with this Privacy Policy and applicable legal requirements. We take reasonable steps to ensure that your information receives an adequate level of protection regardless of where it is processed.

15. Children's Privacy

Secure Move Academy's services are intended for a professional and adult audience. Our website and services are not intentionally directed toward children, and we do not knowingly collect personal information from individuals under the age of 18.

If we become aware that we have inadvertently collected personal information from a child without appropriate consent, we will take reasonable steps to delete that information promptly. If you believe we may have collected information from a child, please contact us using the details in Section 17 below.

16. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, provide notice on our website.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our website or submission of information after any changes to this policy constitutes your acceptance of the updated Privacy Policy.

17. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

We will endeavour to respond to all privacy-related inquiries within a reasonable timeframe.